Accreditation is how third-party organizations formally acknowledge a company is in compliance with industry standards. Humana Behavioral Health has received accreditation from several organizations -- URAC and the National Committee for Quality Assurance (NCQA).
Humana Behavioral Health is URAC accredited for health utilization management (since 1992) and for case management (since 2008).
URAC's accreditation is used to meet state regulatory requirements, and its standards are developed with the help of nationwide experts in healthcare – providers, insurers, healthcare organizations, and public interest groups.
Humana Behavioral Health has received full accreditation from NCQA for Managed Behavioral Health Organization (MBHO) since 2005 and the accreditation was renewed in 2014.
“Humana Behavioral Health’s MBHO Accreditation is proof that it’s an organization which works hard to coordinate care, ensure access and provide good customer support for members,” said Margaret E. O’Kane, NCQA President, “It’s a sign that Humana Behavioral Health is focused on improving the behavioral health of its members.”