Behavioral Health Benefits
When you or your family members need a place to turn for mental health or substance abuse issues, your behavioral health program can help.
Members may be eligible to receive Case Management services if they have experienced multiple hospitalizations or have behavioral health needs that require frequent and ongoing assistance. Case Management is provided to members by Humana Behavioral Health clinicians specially trained in case management who are on hand to help make sure members’ needs are met and all efforts are made to improve and optimize their overall health and well-being. The case management program is optional.
To receive additional information about the Case Management Program or to self-refer into the Case Management Program, you may contact our Customer Service Department at 1-855-270-3352.