Get details on submitting claims, along with appeal and dispute processes.
Mail the forms provided to you by your mental health provider along with evidence of any payment made. Please ensure the following information is on the bill:
Humana Behavioral Health offers you the right to appeal any claims decision. Claims appeals should be made no later than sixty days from the date you receive your claims decision.
Request an Appeal Via E-mail, Phone or Mail
Humana Behavioral Health
2101 W. John Carpenter Freeway
Irving, TX 75063
Attn: Claims Appeal
Phone: Call the number on your insurance card or call 1-800-777-6330.