Tools

Tools and Resources

Find forms and information about HIPAA, patient services, eligibility clinical guidelines, provider publications, and more.

Forms

Access to commonly used provider forms.

Read more

Publications and Resources

Get information on these three critical processes.

Read more

Employee Assistance Program (EAP)

More information on Humana Behavioral Health's EAP provider experience.

Read more (link opens in new window) 

HIPAA

Learn more about the Humana Behavioral Healthcare confidentiality policies and use of patient data.

Read more

Clinical Practice Guidelines

These nationally recognized guidelines provide valuable tools in diagnosing, managing, and treating various clinical conditions.

Read more

Utilization Management

An overview of the standards Humana Behavioral Healthcare uses as a guide for utilization management decisions and guidelines for discussing utilization management decision denials.

Read more

Standards for Treatment Records Documentation

List of procedures and standards for maintaining member medical records.

Read more

Other Resources

Review answers to commonly asked provider questions.

Read more

Member Rights and Guidelines

Read about members' rights and procedures for appeals and complaints.

Read more