Tools and Resources

Find forms and information about HIPAA, patient services, eligibility clinical guidelines, provider publications, and more.


Access to commonly used provider forms.

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Publications and Resources

Get information on these three critical processes.

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Employee Assistance Program (EAP)

More information on Humana Behavioral Health's EAP provider experience.

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Learn more about the Humana Behavioral Healthcare confidentiality policies and use of patient data.

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Clinical Practice Guidelines

These nationally recognized guidelines provide valuable tools in diagnosing, managing, and treating various clinical conditions.

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Utilization Management

An overview of the standards Humana Behavioral Healthcare uses as a guide for utilization management decisions and guidelines for discussing utilization management decision denials.

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Standards for Treatment Records Documentation

List of procedures and standards for maintaining member medical records.

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Other Resources

Review answers to commonly asked provider questions.

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Member Rights and Guidelines

Read about members' rights and procedures for appeals and complaints.

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