Provider Contacts

At Humana Behavioral Health, we're dedicated to providing perfect service. If you have a question about claims, benefits, or resources for Humana Behavioral Health members, feel free to call us. See below for contact information.

Claims Services and Appeals

Phone: 1-800-777-6330

Note: Network providers may check claims, eligibility and authorizations online. Log in or register for the Humana Behavioral Health Provider Portal.

Utilization Management Questions

Please feel free to call us at the number on the back of the member's card or at 1-800-777-6330.

Provider Services (for Status of Provider Applications and Recredentialing)

Phone: 1-800-890-8288

E-mail: providerservices@humanabehavioralhealth.com

Note: Your message will be sent using standard unsecured e-mail. Please do not send confidential patient, provider, or business information via e-mail.

Provider Address Listing Updates

Send e-mail corrections to providerservices@humanabehavioralhealth.com or download form below.

Address Update Form for All Providers (Except CA)
PDFEnglish(link opens in new window) 

Address Update Form for California Providers
PDFEnglish(link opens in new window) 

Quality Improvement Program

For more information about Humana Behavioral Health's QI program, call 1-866-270-4223 or e-mail QI@humanabehavioralhealth.com.