Explore the Provider Portal

Our secure Humana Behavioral Health Provider Portal provides tools to help you save time, increase efficiency, and streamline daily administrative tasks.

Our online provider portal is available 24 hours a day, 7 days a week and allows you to:
• Access/communicate patient-specific information in a secure environment
• Verify and receive written copies of a members eligibility and benefits information
• Request authorization online
• Check multiple claims with one inquiry
• Submit claims and clinical forms online
• Update your provider address, telephone number or demographic information instantly
• Assign “delegates” in your office to manage your practice easily without having to share your personal password and user name

Network providers or a facility administrator may sign up for this feature by calling Humana Behavioral Health Provider Relations at 1-800-890-8288 between 8 a.m. and 5 p.m., Central Time, Monday-Friday.

Be prepared to provide the following when you call:

Your e-mail address and the taxpayer identification number (TIN) you would like to use. If you don’t have an e-mail account yet, you can sign up for free e-mail service through your Internet service provider.

Humana Behavioral Health will send an e-mail with further instructions to confirm your e-mail address. You may log on to the provider portal with the information provided in the e-mail.

Contact Humana Behavioral Health Provider Relations at 1-800-890-8288 between 8 a.m. and 5 p.m., Central Time, Monday-Friday.